Shipping policy
At Delightful Keys, every keychain is made with care and precision. We take pride in ensuring that each piece meets our brand’s high standards for quality, durability, and design precision before it ever leaves our hands.
Order Processing Time
All orders are individually made to order.
Please allow 1–3 business days for production before your item is shipped. This time is necessary to ensure a satisfactory customer experience upon delivery.
Estimated Delivery Times
We currently offer tracked delivery to the following countries:
- United States
- United Kingdom
- Canada
- Australia
- Germany
- France
Estimated transit time after your order ships:
7–10 business days
Please Note:
“Delivery time” refers to the estimated time in transit, starting once your order has shipped.
Transit times exclude national holidays.
Tracking Your Order
Once your order has shipped, you’ll receive a tracking link via email.
If you don’t see tracking movement immediately, don’t worry — there may be a 24 hour delay before the courier updates the tracking status. This is normal and typically occurs when the package is first handed off.
Shipping Questions? We're Here to Help.
If you have any questions or concerns about your delivery, please don’t hesitate to reach out. Our team is here to assist you.
Email: Support@DelightfulKeys.com
Phone: +1 702 690 9872
Customer Service Hours:
Monday to Friday | 9:00 AM – 4:00 PM PT (excluding national holidays)